CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 1,191
Number Title Author Date Votes Views
Notice
[Important Notice] Notice of Change in Product Preparation Period
soomcs | 2024.04.03 | Votes 0 | Views 88
soomcs 2024.04.03 0 88
Notice
✿ Notice for quantity restrictions when ordering large quantities and clearance of duplicate accounts
soomcsm | 2023.09.25 | Votes 0 | Views 334
soomcsm 2023.09.25 0 334
Notice
✿ Notice for members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 705
soomcs 2019.03.22 0 705
438
Secret [PRODUCT Inquiry] Sapo release question
Ju**erjuergen.smilla@web.de | 2024.09.02 | Votes 0 | Views 2
Ju**erjuergen.smilla@web.de 2024.09.02 0 2
Secret Re:Sapo release question
so**csm | 2024.09.03 | Votes 0 | Views 1
so**csm 2024.09.03 0 1
437
Secret [PRODUCT Inquiry] Soom Sapo
el**arryder@gmail.com | 2024.07.18 | Votes 0 | Views 3
el**arryder@gmail.com 2024.07.18 0 3
Secret Re:Soom Sapo
so**csm | 2024.07.19 | Votes 1 | Views 2
so**csm 2024.07.19 1 2
436
Secret [PRODUCT Inquiry] Humpty Dumpty
Ev** | 2024.03.05 | Votes 0 | Views 2
Ev** 2024.03.05 0 2
Secret Re:Humpty Dumpty
so**csm | 2024.03.05 | Votes 1 | Views 2
so**csm 2024.03.05 1 2
435
Secret [PRODUCT Inquiry] Little Fair Cosette, Ren and Dana
mi**lls | 2024.02.17 | Votes 0 | Views 2
mi**lls 2024.02.17 0 2
Secret Re:Little Fair Cosette, Ren and Dana
so**csm | 2024.02.18 | Votes 0 | Views 2
so**csm 2024.02.18 0 2
434
Secret [PRODUCT Inquiry] Little Gienie
M*y | 2023.08.02 | Votes 0 | Views 3
M*y 2023.08.02 0 3
Secret Re:Little Gienie
so**csm | 2023.08.03 | Votes 2 | Views 3
so**csm 2023.08.03 2 3
433
Secret [PRODUCT Inquiry] The Future of Rosette
Ma**mead | 2023.07.05 | Votes 0 | Views 2
Ma**mead 2023.07.05 0 2
Secret Re:The Future of Rosette
so**csm | 2023.07.05 | Votes 1 | Views 2
so**csm 2023.07.05 1 2
432
Secret [PRODUCT Inquiry] Anymore puppy or mouse dolls?
Gu** | 2023.01.14 | Votes 0 | Views 4
Gu** 2023.01.14 0 4
Secret Re:Anymore puppy or mouse dolls?
so**csm | 2023.01.15 | Votes 0 | Views 1
so**csm 2023.01.15 0 1
431
Secret [PRODUCT Inquiry] Imda doll 4.3 Manon을 구매 하고 싶은데요,
Je**ie.moon.stat@gmail.com | 2022.09.02 | Votes 0 | Views 2
Je**ie.moon.stat@gmail.com 2022.09.02 0 2
Secret Re:Imda doll 4.3 Manon을 구매 하고 싶은데요,
so**csm | 2022.09.02 | Votes 0 | Views 3
so**csm 2022.09.02 0 3
430
Secret Order NA287874USM shipping address
ba**rica | 2022.07.26 | Votes 0 | Views 2
ba**rica 2022.07.26 0 2
Secret Re:Order NA287874USM shipping address
so**csm | 2022.07.26 | Votes 0 | Views 1
so**csm 2022.07.26 0 1
429
Secret [SHIPPING Inquiry] Order #NA282213USM
Sv**lana Abashkina | 2022.07.03 | Votes 0 | Views 2
Sv**lana Abashkina 2022.07.03 0 2
Secret Re:Order #NA282213USM
so**csm | 2022.07.04 | Votes 1 | Views 2
so**csm 2022.07.04 1 2
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