CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 1,115
Number Title Author Date Votes Views
Notice
✿ Notice for members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 145
soomcs 2019.03.22 0 145
409
New Secret [SHIPPING Inquiry] Shipping instructions
Su**rCake | 13:23 | Votes 0 | Views 2
Su**rCake 13:23 0 2
New Secret Re:Shipping instructions
so**csm | 14:06 | Votes 0 | Views 1
so**csm 14:06 0 1
408
Secret [PAYMENT Inquiry] Extra Shipping Paid 🙂
Li**ana Di Sora | 2021.12.13 | Votes 0 | Views 2
Li**ana Di Sora 2021.12.13 0 2
Secret Re:Extra Shipping Paid 🙂
so**csm | 2021.12.13 | Votes 0 | Views 1
so**csm 2021.12.13 0 1
407
Secret [SHIPPING Inquiry] deralin4@aol.com
Tr**y W | 2021.11.20 | Votes 0 | Views 4
Tr**y W 2021.11.20 0 4
Secret Re:deralin4@aol.com
so**csm | 2021.11.21 | Votes 0 | Views 1
so**csm 2021.11.21 0 1
406
Secret [ORDER Inquiry] Extra Shipping Paid 🙂
Li**ana Di Sora | 2021.11.10 | Votes 0 | Views 2
Li**ana Di Sora 2021.11.10 0 2
Secret Re:Extra Shipping Paid 🙂
so**csm | 2021.11.10 | Votes 0 | Views 2
so**csm 2021.11.10 0 2
405
Secret [ORDER Inquiry] Extra Shipping Paid 🙂
Li**ana Di Sora | 2021.10.15 | Votes 0 | Views 3
Li**ana Di Sora 2021.10.15 0 3
Secret Re:Extra Shipping Paid 🙂
so**csm | 2021.10.15 | Votes 0 | Views 1
so**csm 2021.10.15 0 1
404
Secret [ORDER Inquiry] Order not showing up in account
Li**ana Di Sora | 2021.09.07 | Votes 0 | Views 3
Li**ana Di Sora 2021.09.07 0 3
Secret Re:Order not showing up in account
so**csm | 2021.09.07 | Votes 0 | Views 3
so**csm 2021.09.07 0 3
Secret Re:Re:Order not showing up in account
Li**ana Di Sora | 2021.09.07 | Votes 0 | Views 3
Li**ana Di Sora 2021.09.07 0 3
Secret Re:Re:Re:Order not showing up in account
so**csm | 2021.09.07 | Votes 0 | Views 2
so**csm 2021.09.07 0 2
403
[PRODUCT Inquiry] Little Fair Uni
Ne** | 2021.09.06 | Votes 0 | Views 10
Ne** 2021.09.06 0 10
Secret Re:Little Fair Uni
so**csm | 2021.09.06 | Votes 0 | Views 1
so**csm 2021.09.06 0 1
402
[PRODUCT Inquiry] Nappy Choo
ia**inleysmom@yahoo.com | 2021.08.17 | Votes 0 | Views 13
ia**inleysmom@yahoo.com 2021.08.17 0 13
Secret Re:Nappy Choo
so**csm | 2021.08.17 | Votes 0 | Views 1
so**csm 2021.08.17 0 1
401
Secret [SHIPPING Inquiry] Order #NA104661USM] (2020/03/03) Shipping inquiry
Da**u | 2021.08.05 | Votes 0 | Views 2
Da**u 2021.08.05 0 2
Secret Re:Order #NA104661USM] (2020/03/03) Shipping inquiry
so**csm | 2021.08.05 | Votes 0 | Views 1
so**csm 2021.08.05 0 1
400
Secret [PRODUCT Inquiry] Modigli
ch**tam | 2021.07.25 | Votes 0 | Views 2
ch**tam 2021.07.25 0 2
Secret Re:Modigli
so**csm | 2021.07.26 | Votes 0 | Views 1
so**csm 2021.07.26 0 1