CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
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Total 916
NumberTitleAuthorDateVotesViews
Notice
🌕🌾❗ [Notice]Korean Thanksgiving holiday Sep. 30-Oct. 4, 2020❗🌾🌕
soomcsm | 2020.09.28 | Votes 0 | Views 2
soomcsm2020.09.2802
Notice
Delivery Delay Due to Covid-19 (2020-03-09)
soomcsm | 2020.03.10 | Votes 0 | Views 53
soomcsm2020.03.10053
Notice
Notice for members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 57
soomcs2019.03.22057
330
New Secret new eyes order
Cy**hia Berrier | 00:33 | Votes 0 | Views 1
Cy**hia Berrier00:3301
329
New Secret oddprincess
od**rincess | 00:11 | Votes 0 | Views 2
od**rincess00:1102
328
New Secret [ORDER Inquiry] Judith/ Angeliques
Ju**thA | 2020.09.29 | Votes 0 | Views 2
Ju**thA2020.09.2902
New Secret Re:Judith/ Angeliques
so**csm | 2020.09.29 | Votes 0 | Views 1
so**csm2020.09.2901
327
Secret [SHIPPING Inquiry] Judith/ Angeliques
Ju**thA | 2020.09.29 | Votes 0 | Views 3
Ju**thA2020.09.2903
New Secret Re:Judith/ Angeliques
so**csm | 2020.09.29 | Votes 0 | Views 3
so**csm2020.09.2903
326
Secret add to order?
Cy**hia Berrier | 2020.09.29 | Votes 0 | Views 2
Cy**hia Berrier2020.09.2902
New Secret Re:add to order?
so**csm | 2020.09.29 | Votes 0 | Views 1
so**csm2020.09.2901
325
Secret [SHIPPING Inquiry] olgachubarova@yahoo.com
bu**nka | 2020.09.24 | Votes 0 | Views 2
bu**nka2020.09.2402
Secret Re:olgachubarova@yahoo.com
so**csm | 2020.09.24 | Votes 0 | Views 1
so**csm2020.09.2401
324
Secret [ORDER Inquiry] Order cancel NA271233USM
Dr**1785 | 2020.09.23 | Votes 0 | Views 4
Dr**17852020.09.2304
Secret Re:Order cancel NA271233USM
so**csm | 2020.09.23 | Votes 0 | Views 1
so**csm2020.09.2301
323
Secret [SHIPPING Inquiry] Shipping inquiry - my order #NA267569USM
An**ymous | 2020.09.22 | Votes 0 | Views 4
An**ymous2020.09.2204
Secret Re:Shipping inquiry - my order #NA267569USM
so**csm | 2020.09.22 | Votes 0 | Views 4
so**csm2020.09.2204
Secret Re:Re:Shipping inquiry - my order #NA267569USM
An**ymous | 2020.09.28 | Votes 0 | Views 2
An**ymous2020.09.2802
Secret Re:Re:Re:Shipping inquiry - my order #NA267569USM
so**csm | 2020.09.28 | Votes 0 | Views 2
so**csm2020.09.2802
322
Secret [SHIPPING Inquiry] Order #NA267514USM: shipping
Ca**lla Sonesson | 2020.09.22 | Votes 0 | Views 2
Ca**lla Sonesson2020.09.2202
Secret Re:Order #NA267514USM: shipping
so**csm | 2020.09.22 | Votes 0 | Views 1
so**csm2020.09.2201
321
Secret [PAYMENT Inquiry] Payment new order ^^
ch**tam | 2020.09.22 | Votes 0 | Views 2
ch**tam2020.09.2202
Secret Re:Payment new order ^^
so**csm | 2020.09.22 | Votes 0 | Views 2
so**csm2020.09.2202
320
Secret [ORDER Inquiry] NA271462USM
Ch** ying Lin | 2020.09.21 | Votes 0 | Views 2
Ch** ying Lin2020.09.2102
Secret Re:NA271462USM
so**csm | 2020.09.21 | Votes 0 | Views 2
so**csm2020.09.2102
Secret Re:Re:NA271462USM
Ch** ying Lin | 2020.09.21 | Votes 0 | Views 2
Ch** ying Lin2020.09.2102
Secret Re:Re:Re:NA271462USM
so**csm | 2020.09.21 | Votes 0 | Views 2
so**csm2020.09.2102
Secret Re:Re:Re:Re:NA271462USM
Ch** ying Lin | 2020.09.21 | Votes 0 | Views 2
Ch** ying Lin2020.09.2102
Secret Re:Re:Re:Re:Re:NA271462USM
so**csm | 2020.09.21 | Votes 0 | Views 1
so**csm2020.09.2101
319
Secret Kirikitry
ki**kitry | 2020.09.13 | Votes 0 | Views 2
ki**kitry2020.09.1302
Secret Re:Kirikitry
so**csm | 2020.09.14 | Votes 0 | Views 1
so**csm2020.09.1401
318
Secret [SHIPPING Inquiry] Re: NA266591USM
An**ymous | 2020.09.13 | Votes 0 | Views 3
An**ymous2020.09.1303
Secret Re:Re: NA266591USM
so**csm | 2020.09.13 | Votes 0 | Views 3
so**csm2020.09.1303
317
Secret [SHIPPING Inquiry] Order #NA271319USM
de**son32 | 2020.09.12 | Votes 0 | Views 2
de**son322020.09.1202
Secret Re:Order #NA271319USM
so**csm | 2020.09.13 | Votes 0 | Views 1
so**csm2020.09.1301
316
Secret [ORDER Inquiry] 注文の追加のお願い。
af**u818@oct.zaq.ne.jp | 2020.09.11 | Votes 0 | Views 2
af**u818@oct.zaq.ne.jp2020.09.1102
Secret Re:注文の追加のお願い。
so**csm | 2020.09.11 | Votes 0 | Views 3
so**csm2020.09.1103
315
Secret [ORDER Inquiry] ritacatherae
ri**catherae | 2020.09.11 | Votes 0 | Views 4
ri**catherae2020.09.1104
Secret Re:ritacatherae
so**csm | 2020.09.11 | Votes 1 | Views 5
so**csm2020.09.1115
Secret Re:Re:ritacatherae
ri**catherae | 2020.09.12 | Votes 0 | Views 4
ri**catherae2020.09.1204
Secret Re:Re:Re:ritacatherae
so**csm | 2020.09.13 | Votes 0 | Views 3
so**csm2020.09.1303
314
Secret [PAYMENT Inquiry] #NA271026CNM I have paid on Alipay, but the order status is still "on hold",please help me.
An**ymous | 2020.09.09 | Votes 0 | Views 4
An**ymous2020.09.0904
Secret Re:#NA271026CNM I have paid on Alipay, but the order status is still
so**csm | 2020.09.09 | Votes 0 | Views 5
so**csm2020.09.0905
Secret Re:Re:#NA271026CNM I have paid on Alipay, but the order status is still
An**ymous | 2020.09.09 | Votes 0 | Views 3
An**ymous2020.09.0903
Secret Re:Re:Re:#NA271026CNM I have paid on Alipay, but the order status is still
so**csm | 2020.09.10 | Votes 0 | Views 1
so**csm2020.09.1001
313
Secret NA267415USM
Ch** ying Lin | 2020.09.08 | Votes 0 | Views 2
Ch** ying Lin2020.09.0802
Secret Re:NA267415USM
so**csm | 2020.09.08 | Votes 0 | Views 1
so**csm2020.09.0801
312
Secret [SHIPPING Inquiry] Please proceed to ship order NA267526USM
kw**@outlook.com | 2020.09.08 | Votes 0 | Views 2
kw**@outlook.com2020.09.0802
Secret Re:Please proceed to ship order NA267526USM
so**csm | 2020.09.08 | Votes 0 | Views 1
so**csm2020.09.0801
311
Secret [SHIPPING Inquiry] #NA267459USM
mu**iken | 2020.09.07 | Votes 0 | Views 2
mu**iken2020.09.0702
Secret Re:#NA267459USM
so**csm | 2020.09.08 | Votes 0 | Views 2
so**csm2020.09.0802
Secret Re:Re:#NA267459USM
mu**iken | 2020.09.08 | Votes 0 | Views 2
mu**iken2020.09.0802
Secret Re:Re:Re:#NA267459USM
so**csm | 2020.09.09 | Votes 0 | Views 2
so**csm2020.09.0902
Secret Re:Re:Re:Re:#NA267459USM
mu**iken | 2020.09.09 | Votes 0 | Views 2
mu**iken2020.09.0902
Secret Re:Re:Re:Re:Re:#NA267459USM
so**csm | 2020.09.10 | Votes 0 | Views 1
so**csm2020.09.1001