CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 1,175
Number Title Author Date Votes Views
Notice
✿ Notice for members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 183
soomcs 2019.03.22 0 183
431
Secret [PRODUCT Inquiry] Imda doll 4.3 Manon을 구매 하고 싶은데요,
Je**ie.moon.stat@gmail.com | 2022.09.02 | Votes 0 | Views 2
Je**ie.moon.stat@gmail.com 2022.09.02 0 2
Secret Re:Imda doll 4.3 Manon을 구매 하고 싶은데요,
so**csm | 2022.09.02 | Votes 0 | Views 2
so**csm 2022.09.02 0 2
430
Secret Order NA287874USM shipping address
ba**rica | 2022.07.26 | Votes 0 | Views 2
ba**rica 2022.07.26 0 2
Secret Re:Order NA287874USM shipping address
so**csm | 2022.07.26 | Votes 0 | Views 1
so**csm 2022.07.26 0 1
429
Secret [SHIPPING Inquiry] Order #NA282213USM
Sv**lana Abashkina | 2022.07.03 | Votes 0 | Views 2
Sv**lana Abashkina 2022.07.03 0 2
Secret Re:Order #NA282213USM
so**csm | 2022.07.04 | Votes 1 | Views 2
so**csm 2022.07.04 1 2
428
Secret [PRODUCT Inquiry] Release Inquiry
C*B | 2022.07.02 | Votes 0 | Views 2
C*B 2022.07.02 0 2
Secret Re:Release Inquiry
so**csm | 2022.07.03 | Votes 0 | Views 3
so**csm 2022.07.03 0 3
427
Secret [A/S Inquiry] Order NA286149USM issue
ba**rica | 2022.07.01 | Votes 0 | Views 5
ba**rica 2022.07.01 0 5
Secret Re:Order NA286149USM issue
so**csm | 2022.07.01 | Votes 0 | Views 2
so**csm 2022.07.01 0 2
Secret Re:Re:Order NA286149USM issue
ba**rica | 2022.07.01 | Votes 0 | Views 2
ba**rica 2022.07.01 0 2
Secret Re:Re:Re:Order NA286149USM issue
ba**rica | 2022.07.01 | Votes 0 | Views 2
ba**rica 2022.07.01 0 2
Secret Re:Re:Re:Re:Order NA286149USM issue
so**csm | 2022.07.01 | Votes 0 | Views 2
so**csm 2022.07.01 0 2
Secret Re:Re:Re:Re:Re:Order NA286149USM issue
ba**rica | 2022.07.02 | Votes 0 | Views 2
ba**rica 2022.07.02 0 2
Secret Re:Re:Re:Re:Re:Re:Order NA286149USM issue
so**csm | 2022.07.03 | Votes 0 | Views 3
so**csm 2022.07.03 0 3
Secret Re:Re:Re:Re:Re:Re:Re:Order NA286149USM issue
ba**rica | 2022.07.04 | Votes 0 | Views 2
ba**rica 2022.07.04 0 2
Secret Re:Re:Re:Re:Re:Re:Re:Re:Order NA286149USM issue
so**csm | 2022.07.05 | Votes 0 | Views 1
so**csm 2022.07.05 0 1
426
Secret [ORDER Inquiry] Order #NA287435USM
Kr**hsara Kraisathianpaisal | 2022.06.18 | Votes 0 | Views 2
Kr**hsara Kraisathianpaisal 2022.06.18 0 2
Secret Re:Order #NA287435USM
so**csm | 2022.06.20 | Votes 1 | Views 3
so**csm 2022.06.20 1 3
425
Secret [PRODUCT Inquiry] Doll Carrier Zip Bag
Xe**s | 2022.05.31 | Votes 0 | Views 2
Xe**s 2022.05.31 0 2
Secret Re:Doll Carrier Zip Bag
so**csm | 2022.05.31 | Votes 1 | Views 3
so**csm 2022.05.31 1 3
424
Secret [SHIPPING Inquiry] wordly.maru@gmail.com
Se**ar | 2022.05.23 | Votes 0 | Views 2
Se**ar 2022.05.23 0 2
Secret Re:wordly.maru@gmail.com
so**csm | 2022.05.24 | Votes 0 | Views 1
so**csm 2022.05.24 0 1
423
Secret Order status NA285753USG - I am moving
Re**Creations | 2022.04.25 | Votes 0 | Views 2
Re**Creations 2022.04.25 0 2
Secret Re:Order status NA285753USG - I am moving
so**csm | 2022.04.25 | Votes 0 | Views 2
so**csm 2022.04.25 0 2
422
Secret [PRODUCT Inquiry] Next Fir Preorder?
bm**bee | 2022.04.22 | Votes 0 | Views 3
bm**bee 2022.04.22 0 3
Secret Re:Next Fir Preorder?
so**csm | 2022.04.22 | Votes 0 | Views 2
so**csm 2022.04.22 0 2