CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 1,182
Number Title Author Date Votes Views
Notice
New Notice for quantity restrictions when ordering large quantities and clearance of duplicate accounts
soomcsm | 2023.09.25 | Votes 0 | Views 1
soomcsm 2023.09.25 0 1
Notice
✿ Notice for members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 353
soomcs 2019.03.22 0 353
434
Secret [PRODUCT Inquiry] Little Gienie
M*y | 2023.08.02 | Votes 0 | Views 2
M*y 2023.08.02 0 2
Secret Re:Little Gienie
so**csm | 2023.08.03 | Votes 1 | Views 2
so**csm 2023.08.03 1 2
433
Secret [PRODUCT Inquiry] The Future of Rosette
Ma**mead | 2023.07.05 | Votes 0 | Views 2
Ma**mead 2023.07.05 0 2
Secret Re:The Future of Rosette
so**csm | 2023.07.05 | Votes 1 | Views 2
so**csm 2023.07.05 1 2
432
Secret [PRODUCT Inquiry] Anymore puppy or mouse dolls?
Gu** | 2023.01.14 | Votes 0 | Views 4
Gu** 2023.01.14 0 4
Secret Re:Anymore puppy or mouse dolls?
so**csm | 2023.01.15 | Votes 0 | Views 1
so**csm 2023.01.15 0 1
431
Secret [PRODUCT Inquiry] Imda doll 4.3 Manon을 구매 하고 싶은데요,
Je**ie.moon.stat@gmail.com | 2022.09.02 | Votes 0 | Views 2
Je**ie.moon.stat@gmail.com 2022.09.02 0 2
Secret Re:Imda doll 4.3 Manon을 구매 하고 싶은데요,
so**csm | 2022.09.02 | Votes 0 | Views 3
so**csm 2022.09.02 0 3
430
Secret Order NA287874USM shipping address
ba**rica | 2022.07.26 | Votes 0 | Views 2
ba**rica 2022.07.26 0 2
Secret Re:Order NA287874USM shipping address
so**csm | 2022.07.26 | Votes 0 | Views 1
so**csm 2022.07.26 0 1
429
Secret [SHIPPING Inquiry] Order #NA282213USM
Sv**lana Abashkina | 2022.07.03 | Votes 0 | Views 2
Sv**lana Abashkina 2022.07.03 0 2
Secret Re:Order #NA282213USM
so**csm | 2022.07.04 | Votes 1 | Views 2
so**csm 2022.07.04 1 2
428
Secret [PRODUCT Inquiry] Release Inquiry
C*B | 2022.07.02 | Votes 0 | Views 2
C*B 2022.07.02 0 2
Secret Re:Release Inquiry
so**csm | 2022.07.03 | Votes 0 | Views 3
so**csm 2022.07.03 0 3
427
Secret [A/S Inquiry] Order NA286149USM issue
ba**rica | 2022.07.01 | Votes 0 | Views 5
ba**rica 2022.07.01 0 5
Secret Re:Order NA286149USM issue
so**csm | 2022.07.01 | Votes 0 | Views 2
so**csm 2022.07.01 0 2
Secret Re:Re:Order NA286149USM issue
ba**rica | 2022.07.01 | Votes 0 | Views 2
ba**rica 2022.07.01 0 2
Secret Re:Re:Re:Order NA286149USM issue
ba**rica | 2022.07.01 | Votes 0 | Views 2
ba**rica 2022.07.01 0 2
Secret Re:Re:Re:Re:Order NA286149USM issue
so**csm | 2022.07.01 | Votes 0 | Views 2
so**csm 2022.07.01 0 2
Secret Re:Re:Re:Re:Re:Order NA286149USM issue
ba**rica | 2022.07.02 | Votes 0 | Views 2
ba**rica 2022.07.02 0 2
Secret Re:Re:Re:Re:Re:Re:Order NA286149USM issue
so**csm | 2022.07.03 | Votes 0 | Views 3
so**csm 2022.07.03 0 3
Secret Re:Re:Re:Re:Re:Re:Re:Order NA286149USM issue
ba**rica | 2022.07.04 | Votes 0 | Views 2
ba**rica 2022.07.04 0 2
Secret Re:Re:Re:Re:Re:Re:Re:Re:Order NA286149USM issue
so**csm | 2022.07.05 | Votes 0 | Views 1
so**csm 2022.07.05 0 1
426
Secret [ORDER Inquiry] Order #NA287435USM
Kr**hsara Kraisathianpaisal | 2022.06.18 | Votes 0 | Views 2
Kr**hsara Kraisathianpaisal 2022.06.18 0 2
Secret Re:Order #NA287435USM
so**csm | 2022.06.20 | Votes 1 | Views 3
so**csm 2022.06.20 1 3
425
Secret [PRODUCT Inquiry] Doll Carrier Zip Bag
Xe**s | 2022.05.31 | Votes 0 | Views 2
Xe**s 2022.05.31 0 2
Secret Re:Doll Carrier Zip Bag
so**csm | 2022.05.31 | Votes 1 | Views 3
so**csm 2022.05.31 1 3
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