CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 1,084
NumberTitleAuthorDateVotesViews
Notice
✿ Delivery Delay Due to Covid-19 (2020-03-09)
soomcsm | 2020.03.10 | Votes 0 | Views 118
soomcsm2020.03.100118
Notice
✿ Notice for members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 112
soomcs2019.03.220112
394
Secret [SHIPPING Inquiry] Shipping
me**edes | 2021.06.08 | Votes 0 | Views 2
me**edes2021.06.0802
Secret Re:Shipping
so**csm | 2021.06.09 | Votes 0 | Views 1
so**csm2021.06.0901
393
Secret [PRODUCT Inquiry] naumfahz #119773
na**fahz | 2021.05.02 | Votes 0 | Views 3
na**fahz2021.05.0203
Secret naumfahz #119773
na**fahz | 2021.05.02 | Votes 0 | Views 5
na**fahz2021.05.0205
Secret Re:naumfahz #119773
so**csm | 2021.05.03 | Votes 0 | Views 2
so**csm2021.05.0302
Secret Re:Re:naumfahz #119773
na**fahz | 2021.05.06 | Votes 0 | Views 3
na**fahz2021.05.0603
Secret Re:Re:Re:naumfahz #119773
so**csm | 2021.05.06 | Votes 0 | Views 3
so**csm2021.05.0603
392
Secret [SHIPPING Inquiry] Order #NA104387USM (2020/03/03)
ts**ori0517 | 2021.04.22 | Votes 0 | Views 2
ts**ori05172021.04.2202
Secret Re:Order #NA104387USM (2020/03/03)
so**csm | 2021.04.22 | Votes 0 | Views 1
so**csm2021.04.2201
391
Secret [ORDER Inquiry] Authentication number please
Su**rCake | 2021.04.14 | Votes 0 | Views 2
Su**rCake2021.04.1402
Secret Re:Authentication number please
so**csm | 2021.04.15 | Votes 0 | Views 2
so**csm2021.04.1502
390
Secret [SHIPPING Inquiry] jmknx01@gmail.com
Ja**_imsi3 | 2021.03.22 | Votes 0 | Views 2
Ja**_imsi32021.03.2202
Secret Re:jmknx01@gmail.com
so**csm | 2021.03.22 | Votes 0 | Views 1
so**csm2021.03.2201
389
Secret [PRODUCT Inquiry] Rosette Pure Body?
La** | 2021.03.21 | Votes 0 | Views 2
La**2021.03.2102
Secret Re:Rosette Pure Body?
so**csm | 2021.03.21 | Votes 0 | Views 1
so**csm2021.03.2101
388
Secret [ORDER Inquiry] Want to Correct Something
mi**nlin | 2021.02.10 | Votes 0 | Views 3
mi**nlin2021.02.1003
Secret Re:Want to Correct Something
so**csm | 2021.02.10 | Votes 0 | Views 2
so**csm2021.02.1002
387
Secret Follow my order from last year
li**chan@familynet.be | 2021.02.07 | Votes 0 | Views 3
li**chan@familynet.be2021.02.0703
Secret Re:Follow my order from last year
so**csm | 2021.02.07 | Votes 0 | Views 3
so**csm2021.02.0703
Secret Re:Re:Follow my order from last year
Li** chan | 2021.02.08 | Votes 0 | Views 2
Li** chan2021.02.0802
Secret Re:Re:Re:Follow my order from last year
so**csm | 2021.02.08 | Votes 0 | Views 2
so**csm2021.02.0802
386
Secret [ORDER Inquiry] jmknx01@gmail.com
Ja**_imsi3 | 2021.01.27 | Votes 0 | Views 3
Ja**_imsi32021.01.2703
Secret Re:jmknx01@gmail.com
so**csm | 2021.01.27 | Votes 0 | Views 2
so**csm2021.01.2702
Secret Re:Re:jmknx01@gmail.com
Ja**_imsi3 | 2021.01.29 | Votes 0 | Views 4
Ja**_imsi32021.01.2904
Secret Re:Re:Re:jmknx01@gmail.com
so**csm | 2021.01.29 | Votes 0 | Views 2
so**csm2021.01.2902
385
Secret [PRODUCT Inquiry] Shipping Fee Paid =^.^=
Ak**ma Akhi | 2021.01.14 | Votes 0 | Views 2
Ak**ma Akhi2021.01.1402
Secret Re:Shipping Fee Paid =^.^=
so**csm | 2021.01.15 | Votes 0 | Views 1
so**csm2021.01.1501