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CUSTOMER SERVICE (Q&A)
We welcome your inquiries.
- It usually take 1-2 days to process your question. (based on business days)
- Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
- You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
- Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
- When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
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✿ Holiday Notice Aug. 15(Fri.), 2025
