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News & Notice
Notice of service termination on our old website(June 24, 2020)
29
May
May
Thank you for loving our dolls 🙂
We would like to let you know our service on the old website(prev.dollsoom.com) will be ended on June 24, 2020 for efficient operation of web server.
The old website has been operating even after opening the new website (www.dollsoom.com) that has renewed in March 2019, but there is rarely use of the old website now.
So in order to concentrate with our new website, we decided to end our service on the old website.
Thank you very much for your understanding and cooperation.
Have a great day!
SOOM
I cannot sign in to the Q&A. I can use my user name and password to login to the website but when I go to Q&A, it says my password is incorrect. Is there a separate password sign in for Q&A? Thank you.
Karen Strauss, order NA54320USM. Trying to see if my order can safely be shipped to Canada.
We’re sorry for the late reply.
You can set a password by yourself if you make an inquiry with selecting secret option, and we don’t even know the password you have set.
But we can change the password if you still cannot see your message on the board.
Also your order NA54320USM has been shipped with the tracking number EG269148633KR and it arrives in your country now, so please check it carefully until you receive the order.
If you have a further inquiry, please let us know through our Q&A board as below.
https://neo.dollsoom.com/en/support/qa/
Thank you for your cooperation and have a nice day.
SOOM CS